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2-Sided Scanning Imageclass MF414DW

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I am attempting to follow the directions to do double sided scanning with a double sided original on our Imageclass.

 

I know, based on my research that it is supposed to prompt me as to whether or not I have a 2-sided original as it does here:

http://ug.oipsrv.net/USRMA-1354-zz-SS-enUS/contents/SS249_scan_164scanning2sideddocuments.html

 

However, it does not. It allows me to select a location, in our case being a networked computer and that's it. 

 

Does anyone know how to get it to allow me to scan a 2-sided original?


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