Hi There,
I'm trying to scan from the printer menu - initiative the scan from the printer itself - it comes up, identifies my PC and starts "Scanning" . . . . but then after about a minute, it comes up an with "An error occurred". However, if I try to initiate the scan from the PC printer settings, it scans just wonderfully with no issues. I have tried uninstalling all the drivers and reinstalling. I tried changing the way the network connects to the printer, etc. I cannot get it to acknowledge the scan from the Printer itself.
Any thoughts or suggestions?
Totally appreciate your help . . . . thank you! 