Hi,
I have a brand new MF733CDW.
Symptoms:
On Every page, Print I have "Red" Magenta "roller" marks down the Front right side of the page. I say roller marks because they are consistantly spaced as if someone put red ink on one spot of a rolling pin and rolled it over paper. The smudge marks appear about every inch apart down the length of the paper. This happens on black and white print also.
All other colors, or printing seems fine.
My Enviroment: 200ft Above Sea Level, the printer is kept at 68Degrees or so, not high humidity. I just upgraded from a MF6 series which had no issues what so ever.
Cannons trouble shooting says it is a papper issue, loading paper issue, or Fixing Assembly issue.
Touble shooting so far:
- Tested 3 differnt types of printing paper (nothing fancy). All of these papers worked perfectly with a MF6 series.
- Made sure all paper types are correctly enterd into the printer (which I have never had to do with any other printer).
- Cleaned Fixing Assembly for back stain
- Clleaned Fixing Assembly
Does any one have any ideas on how to fix this?