I got a new Canon Color ImageCLASS (MF731C-733C UFR) two months ago. I had Best Buy set it up for me. It has been 'quirky' but I've been able to get it to print until today. But today I am getting messages that say "Unable to send data to printer".
I'm a graphic designer on a Mac 10.14.3. I can get simple documents sometimes to work (just simple text on a white page") But I'm having trouble gettign it to print anything else.
I've deletd all printer identities, reloaded the driver and added the printer identity back in to but still havig issues. I turned everything off and unplugged, and plugged everything back in and was able to get it to work again...until it went into sleep mode then it is not working again.
It does see the connection (the printer says "Waiting file name: (then the file name)
I'm also confused that there are two identities in my printer preferences:
• Canon MF731/733C with the printer icon and "airprint'
• Canon MF731/733C UFR II (this is the one Best Buy said to use)
Any help? Advice? It is connected by a USB cord