I am unable to select a destination folder. When clicking browse, most of the options are greyed out and I cannot select them. I have created shared folders and get the error that "failed to connect to the folder. check the settings". I'm not sure what settings to check but I have tried numerous things--shared folders, public folders, adding folders to my time capsule, and either I cannot select them in browse, or I get the previously mentioned error, or I try to enter the direct file path and I get the error "the path you entered exceeds the length limit". I'm at my wits end and am becoming really frustrated. I can scan directly from the laptop no problem, but if my laptop is not in my office, I would like to easily be able to scan directly from the machine as well. Please help!!! I've been emailing customer service about this and none of solutions are helping. I'm seriously considering hauling this back to Best Buy and getting an HP!
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