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MF733cdw 2-sided scan does not work

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Hello,

 

I have a brand new imageClass MF733cdw printer.  I am trying to scan from desktop computer using the MF Scan utility.

Here is the situation:

 

- 1-sdied scan seems to be working fine

- When I select Feeder the 2-sided scan option gets cleared on the settngs screen. 

- If check the 2-sided option manually, the scanner does not do anything.  No error messages displayed.

- Selecting the Auto mode automatically turns on the 2-sided option.  Same behavior as above.  Scanner does not do

   anything.

 

- If I turn off the 2-sied option, scnner works in both Document and Custom modes.

 

This printer is supposed to support Single Pass two-sided scanning. 

 

Am I missing something.  Any/all help appreciated.

Thanks in advance for your help.

 

Regards,

Raghu


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