I own Canon - MF244DW model Laser Printer. From yesterday , I have been facing an issue where whenever I try to scan a document using color scan option, on LCD screen it is showing as "Scanning....." and after few seconds it is creating a white page image in folder ( instead of the original img) and still on screen it is saying "Scanning........." , even I left it out for 2 hours still it is saying the same. Even if I try to cancel, it is just showing "Cancelling..." but nothing happening. I have to power off the printer.
I tried Black & white scan option, it is working properly.
Even I tried with USB cable, Lan cable, Wireless, nothing is working for colored scan. I reset the settings too, but no luck.
Any suggestions are appreciated.
Thanks in Advance