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MF743Cdw Scan issues

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All of a sudden, I was not able to print or scan to the MF&43Cdw.  I am on a Mac.

 

I reinstalled the print and scan drivers and can now print but can not scan using the Scan Utility.   It just keeps telling me no scanner is connected.   I can scan if I go into the Printer Driver ap and hit scan but it only scans each page as a seperate jpeg - as opposed to 7 pages in one jpeg.  

 

Any reason the Scan utility won't work.  When I try to scan from the printer itself (by typing in an email address) it tells that "email/fax settings are not configured in remote IU".  I have no idea what this means.  This is a personal computer.   

 

Again, I can connect and print via our home network, but can not scan using the Scan app.


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