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MB2120 FAX interrupts phone callers

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Everything works great on this biz landline connected to this FAX all-in-one and then to T.A.D. (answering device set at 2 rings) and voice answer.

Until a client called yesterday and after awhile, we could not hear each other talk.  I thought I went deaf, she got a FAX squeal in her ear!!!

That's what we discussed when I callled her back and that conversation was not FAX interrupted.

 

I thought this new printer/fax still had factory settings, which I read prevents such troubles.

 

Do I have to press the OFF button on the printer everytime a client calls us as the solution?

THat doesn't seem to be up to high Canon standards.


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