Good day,
I have trouble getting the printer to send the scanned documents to an email address.
I have set up the SMTP with office as that is the service we have at my office:
smtp.office365.com
port 587
I have turned TLS on.
For the setup I have both done a mail address that exists and one with the domain name as printer@domain.com.
It doesn't make a difference to theTX REPORT that is printed every time I try to scan to email.
The print has the following:
Job NO.
St. time
Sheets
File name
TX INCOMPLETE ----
TRANSACTION OK ----
ERROR email@domain.com
It looks like it is sending, and then before it proceeds to print the TX REPORT it says Check server but it never gives me a error code number or anything to go off. I am not sure what I am doing wrong, I've looked at many other cases and no one seems to be having the specific issue.
So I ask for the help of people on the internet now, I am not very well versed in printers so it might be something obvious I am doing wrong, sorry and thanks in advance for any input!