Hey y'all,
I'm having several printing related issues: Basically, it won't always print, but when it does, its often very slow, especially with PDF prints. By slow, I mean it took 20 minutes to print approximately 7 pages from a PDF. Now, the print has moved to standby / sleep mode and will not print the subsquent 20 pages.
Fixes I've tried:
* reinstalling the printer
* reinstalling the printer drivers
* restarting my computer, restarting the printer
* changing which printer driver is being used (secure airprint vs. the canon driver)
* moving the printer DIRECTLY next to the wifi router
Noting seems to help!
Here are the error codes tossed when it stops printing:
https://oip.manual.canon/USRMA-0336-zz-SS-enUS/contents/SS729_troubleshooting_291whenanerrorcodeappears.html
#853: "A document could not be printed because its data size exceeded the machine's upper processing capability."
I was trying to print a 547kb PDF.
#822: "An image file in a USB memory device could not be printed because the format of the image file is not supported."
I'm not printing with USB device. I'm printing from my laptop.
Also, the mac is telling me that the "the optical photoconductre needs to be replaced" however, based on a quick google search, this seems to be a widespread, wellknown, and presistent problem for macOS users.
I've tried googling, but i'm at my wit's end for possible fixes. If I can't fix this, I'm going to have to return it and get a different printer.
My set up:
I have a macbook pro from 2019 using macOS Mojave version 10.14.6 (I can't update further because of admin security policies).
I received the printer two days ago. I downloaded both drivers (the printer driver and fax driver) and installed both. These are the drivers I'm using: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/black-and-white-laser/canon-imageclass-mf269dw/imageclass-mf269dw
Any advice?
Thanks!