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Problem with Canon Imageclass MF414DW (Scanner) and iOS Catalina 10.15.6 - PLEASE HELP!!!

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Hello,

 

Thank you in advance for your help!  I have an iMac computer, running iOS Catalina 10.15.6, and have a Canon Imageclass MF414DW that I use in my home office.  

 

I recently reconfigured my office space, and am now trying to reconnect my printer to my computer.  I have updated the drivers for both the printer and the scanner from Canon's website, but am now having problems scanning documents from my printer/scanner to my computer.  When I place documents in the feeder, and attempt to operate the scanner from the screen on the printer, it states "Connect to Printer."  I have reset all the printer settings, and am able to print documents from my computer to the printer, but it does not want to cooperate when I try and scan documents from the printer/scanner to the computer.

 

Any guidance that can be provided would be greatly appreciated!!

 

Thank you again.


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