I mistakenly put this under the 'office printer' category when it should go here... [Canon MAXIFY models are classified as office printers, so we moved it back.]
I have had the Maxify MB2320 for about 3-4 years and it has worked pretty consistently until recently. Now it doesn't seem to be pulling paper from either paper cassettes. Whenever I attempt to print from anything (my phone, work laptop, iMac, etc) the printer starts acting like it's going to print (it sounds like it's printing) but it only spins its wheels and no paper gets pulled from a cassette. Everytime it happens I get the same error message. It says:
Support Code 5207
Printer Error has occured.
Follow the Steps Below.
1. Cancel printing, then turn the device off
2. Turn the device on again.
I've done that about 20 times now to no avail. I reset the settings and same thing. Any suggestions? I need to get this working for my kids school work as they are going to school remotely for the semester and I really don't want to buy a new printer. Thanks in advance!!!