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Canon MF743Cdw printer in error state

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This is the second time this has happened to me.  The first time I turned off the printer, unplugged 5 minutes, turned back on.  This did not fix the problem.  I called to have driver reinstalled.  That worked for a week but now my printer is again in an error state.  I turned off the printer and did the unplug for 5 minutes.  This did not fix the problem.  H E L P ! ! ! 


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