My black color was replaced today after prematurely replacing it due to it not working....(I thought there was something wrong with the old one...I cleaned the heads with the auto clean. once with deep clean and another with regular clean. I restarted the printer several times. It's registering on the ink levels as full.
On the print nozzle check, the black doesnt show up at all.
On the pop up print dialoge box on my computer, I went into color options and noticed the screen only shows magenta, cyan & yellow but doesnt show the black....I wonder if this has something to do with it?
I do not have "grayscale" selected, so thats not part of the issue.
Maxify mb2320
Any suggestions?
