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mf8350cdn cannot perform "Clean Fixer Unit" and printing problems

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I was printing some color pages when the printer suddenly printed a very low-quality B&W page, then started making a noise like it was trying to feed more paper, but doesn't.

 

No error codes or anything come up.

 

I tried restarting and it just makes the same 'failed paper feed' noise until I cancel the job and turn it off.

 

I cleaned the ITB, but when I try to clean the Fixing Unit, the same noise happens and nothing else for many minutes until I cancel and turn off.

 

Any ideas what could be wrong?

 

Running Windows 10.

 

Thanks.

 

Timemech


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