I just bought a new ImageCLASS MF264dw, pulled it out of the box, carefully removed all of the tape and packing stuff, easily linked it to my wifi network, loaded paper, and sent a test print.
Jam.
Followed the instructions to clear the jam.
Jam. Jam. Jam. Jam. Jam. Jam.
The paper is not getting past the drum. It looks like it's slamming into it rather than rolling by it. Any help appreciated as I'm getting really tired of the endless wait on the phone for technical support and I can't find anything else in Canon's FAQs.
