Office is running a MF6180dw connected to the network via WiFi. Client PCs are all Win10 Pro.
Recently, scanning has become incredibly slow. A single page takes nearly 10 minutes to scan.
I've tried the following:
1. Cycle power on the printer: no change
2. Uninstall drivers and Toolbox from PCs; cycle power; reinstall (verify using the most current drivers/toolbox/patch): no change
3. Change scan resolution settings: this resulted in horrible quality scans, but still took nearly 10 minutes per page.
My users tell me they used to be able to cycle the power on the printer and this would temporarily cure the issue. However, it no longer does and I can't verify that was the case.
I'm stumped. Any ideas?