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Shadows or Smears on prints

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Hi all.

I have a develpoing problem across my pro graf printers. I  have 3 pro 2000 and 2 pro 4000.

There is a shadowing across the blues. I cant find the correct name for this error or indeed any clue as to why?

You can see the blue has been affected by thw white letters.

I hvae replaced the head on one of these machnines and the problem still persists. It now affects 3 of my 5 machines . Please help.Blue shadow error


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