Sorry if this has been asked but I couldn't find a solution here. I am a new IT tech for a small office. The scan to email stopped sending the scans one day and I can't seem to get it going again.
The service technician for the printer clams there is no problem with the printer and that the network connection was reset.
The printer will print form the network just fine since it is wired but emails are not working so I imagine that the SMTP server is where the problem is.
The only issue I am having now is checking the SMTP settings. There doesn't seem to be any place in the settings for SMTP. The manuals that I have access to either her or online aren't describing what I am seeing on the screen.
Am I looking for the wrong thing? Is there a good resorce for this kind of thing?
Thanks, BCM