I'll cut right to the chase..
This printer has wasted a ton of my life due to the extremely finicky software and interfaces!!!
VERY often, I mean like almost always, when I go to print the printer isn't recognized on my network. My network shows good on the printer itself but I have to delete it and re-install in my system preferences on my MAC. Sometimes it will install just the printer software and not the scanner sometimes it does both... crapshoot!! I've updated the iOS on my devices connected, updated printer software and have been trying to update firmware to see if it helps solve the issue. The printer continues to tell me it has a connection issue although the wifi says good. I also tried to connect via wired LAN. Most of the time it still claims a connection issue. Twice it looked like it was downloading saying the ole "this may take a while" then after several minutes said connection issue. What gives with this stuff? VERY FRUSTRATING.