I'm trying to contact Canon support by phone. I set up an account when I bought my Maxify MB2720 printer. I can log into the account and it says my account is active and lists my printer. In my profile I have both my home land-line and my mobile phone #s listed. When I call, the support line, it asks me for the phone # I used to set up the account. I have entered both of those, and the nice woman's voice says, "Sorry there is no account listed with that number." What do I do to get through?
The problem with my MB2720 printer: I'm trying to change out the ink cartridges, but when I open the front cover, it just tells me "The front cover is open. Please close the cover."
There is a post in the forum from 2019 mentioning this problem, but no good answer was given. Nothing since.