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MF227dw No Longer Scans??

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All of a sudden, my MF227 has stopped scanning. If you open the Toolbox and press "scan", nothing happens. I have removed all the Canon software and reinstalled everything including the recent firmware update, restarted my Win 7 PC but it has not solved the issue. The MF still prints fine, so I assume the hardware is okay. I've even tried scanning from the machine, but it just hangs up "confirming". Does anyone have a solution or some suggestions? Many thanks in advance.

 

PS- When I use the Presto Scan Button I'm getting an error message that states it's "unable to get the image from the device" if that gives anyone a clue.


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