Hello, everything was working just fine until recently. I usually scan from the MF227DW by: select scan type > computer > select destination > custom 1 > confirm destination. Today I receive the following error on my computer: "MF Toolbow that is supported by the scanner you are using may not be installed on your computer. Install the appropriate MF Toolbox, and then perform the operation again."
However, when I scan FROM MF Toolbox 4.9 > custom 1 > Start > it scans. Actually this is not only problem with "custom 1", I have the same resolt with everything else.
I tried to reinstall MF Toolbox 4.9 and restart my PC but nothing changes
I much prefer to scan from the scanner because I don't want to keep walking back and forth. I have a PC with Windows 8.1.
Thank you for your help.