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Canon MF4880dw Paper Repeatedly Jamming

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My MF4880dw had been working perfectly until about 5 days ago. The paper started jamming at the exact same spot near a black roller and no matter what I tried (removing the roller and roughing it up a bit with sandpaper and changing the printer special mode V), it still will not work.

 

This is a picture of what happens every time I try to print. You can see the paper is right beneath the black roller.

 

Paper Jam

 

 

Does anyone know the part number of this roller or know of any other solutions that may fix this jamming issue? This printer replaced an older model that was functioning perfectly and has had a substantially shorter life than the last one (it lasted just months).


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