Hello everyone. I'm new to the forum. I am stumped. My Maxify MB2320 will print but there are huge skips in the output when I print in black. I've done deep head cleanings and roller cleanings. Any other suggestions? I also changed the ink cartridge and still nothing. Please offer solutions and thank you.
Teacherbridgett
I have a year old MF726cdw printer that has previously worked great until now. I try make a copy or print from my computer but the paper will not go through the printer. It gets stuck just leaving the paper tray or as it feeds up throught the double sided paper feed in the back of the printer. I follow the jam instructions, take out the paper and try again, but it justs keeps jamming in the same spots. I have blown out the entire paper path through the printer using 125 psi compressed air to try to clear out any paper pieces that may be stuck somewhere, but no pieces come out. I tried to run the "clean fixing system" but the paper will not feed through and gets stuck in these same 2 places. I tried to run the "clean feeder" but it will not run. I have not printed a lot of pages, so I really frustrated by this continuing proplem. Can anyone suggest a fix?
I installed a remanufactured black ink cartridge. It worked fine but now that it is empty, the ink indicator just shows a "?" and will not center on the black cartridge so I can replace it. What can I do?
I have a DR 9080C scanner that is consistently skipping pages. I've replaced rollers and cleaned everything. Any suggestions on what else I can check?
Thanks
I am officially stumped here...
I have an MF 4570dw that has always worked perfectly. It is connected to my network via Ethernet and assigned a static IP address. I have 4 computers on the network - 4 of them can print to the MF and only 3 of them can scan from it.
For the computer that will not scan:
How can I get this PC to scan again? Is there other software I can use? I primarily scan documents using the feeder tray.
Thanks in advance,
Pigwheelin
Hi!
So i have a small problem. I was wondering about secure print so when i try to secure print something on the mac when im finlly on the last step and click on print it pops up a window where it asks me for document name, my user name and PIN.
This doesn't happen on the pc, I have een making instructions for employyees how to secure print and most of them use a mac. This is why I would like to bypass the last window and there has to be a way to get around this because it only happens in some program. for example word and firefox... Look at the screenshot that's the window I'm talking about.
Thank you in advance!
Set up my fax which sends but the will not print out fax confirmation and i cannot find it in the menu settings. how to fix this to where it will print out confirmation fax?
Set up my fax which sends but the will not print out fax confirmation and i cannot find it in the menu settings. how to fix this to where it will print out confirmation fax? i have looked through all the settings there is no tx confirmation setting that i can see.
How do I change my scans from going to image to pdf on my MF733CDW?
TY
I have a Canon Maxify MB2320 that is currently connected through WLAN to my network (static lease set in router).
I have downloaded and installed the software from the support page successfully on one computer running windows 7 64-bit and was able to scan to folders I had setup in the utility. However, when I try to install the software and drivers on another Windows 7 64-bit computer, the installation package sees the printer correctly and finishes the setup, but no printer is found and the only Canon software installed is the Canon MB2300 series User Registration (no utilites installed). I have tried uninstalling the software using printer management and the control panel and reinstalling with all firewall, spyware, and AV programs temporarily disabled, but to no avail.
Please let me know how I can get this installed correctly.
Thank you.
Canon MF726cdw not scanning to email anymore
error 752, 753, 806...
tried troubleshooting for 2 hours with canon support today to no avail. someone help!
I am trying to uninstall the print driver (windows 10) for a Canon MB2720 printer. I get an error that states the software cannot be uninstalled because the fax driver is currently in use by another program or user. I have uninstalled the printers from the print management services, removed the canon folders from my c: drive, and restarted the computer. I get the same error. Any suggestions would be appreciated.
Thanks.
Hello,
When i try to send a document to myself via the printer, i get an error saying " Place the original on the platen glass"
It does it no matter how many pages i try to scan & send.
Has anyone seen this issue before?
Thanks
Matt
I cannot scan from the control panel of the printer. I have loaded the MF Scan Utility v 1700 but when I try to scan I get an error saying the utiity is not installed. My computer is running Windows 10.
The old "scan to email suddenly stopped working on a Canon MFP" thread. I need some help!
I work in IT and had this exact same issue occur a few months ago. We bent over backwards to fix it, and eventually discovered that clearing the "domain name" and "host name" fields in the TCP/IP settings resolved the problem. We had tried everything we could think of, read all the articles online, etc.
Now, we are having it again at a different client, same exact issue. Scan to email worked for years, then suddenly it stopped working. We've tried the same fix and everything else, and can't get it resolved. I am out of ideas. I'm re-reading articles and getting nowhere.
Model is Canon 8380cdw. I have not upgrade the firmware b/c I haven't done that before and want to make sure I know what I'm doing so that I don't brick a critcial MFP.
We're using Office 365 direct send, so the MX endpoint address (i.e. contoso-com.mail.protection.outlook.com) with a dummy email address over port 25 and not authentication. This works fine so long as you send within your domain and have your public IP added to your SPF record, which we do. We've tried Gmail, Mailgun, and have confirmed via SMTP testers that we can send messages to the company employees. I've run packet captures during the scan and there is no traffic from the MFP. I highly suspect the scan job isn't even getting outside the machine.
Please, any ideas???
Error says close back cover...and its closed. Cant see anything obstructing the door. Hard to make out the switch thats detecting the door open-close. Might be a sensor with a plastic flag that sticks in it not sure?
Canons site seemed to say that it could be a paper jam , but I dont see any signs of one. The separator pad in the document scanner feeder was popped loose, so I took it apart and re-attached it in place, but still have the error.
What gives? I so far like the printer but after 3-4 prints on the first day I set it up I get an error stating memory full. All help when googling this issue brings up scanners/fax machines which doesn't apply here.
Something is amiss but I have had no luck clearing the memory. A restart works 50% of the time so far.
I have a MacBook Pro 10.14
Canon MF733
I have the latest drivers installed, the scan utility up and running MF Scan Utility version 1.8.
I have the printer showing in the product name in the app.
I'm on wifi.
I can scan FROM the MF Scan Utility or the printer settings in Mac ( open scanner )
Print to the printer
Email from printer
I can't scan from the printer/scanner scan button to the MacBook.
The MF733 just give me an error when I try.
It appears that you no longer are able to call support on issues with the MF733.
