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D1620 will not print until home button on touch interface is hit

December 16, 2020, 7:57 am
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I have a Canon D1620 that will not wake from sleep mode until the touch panel is interacted with.

 

Originally the issue was that after bing in sleep/powersave mode for over 8 hours the Nic on the printer would be shut down and it would not respond on the network until the printer was rebooted. To work around this issue I created a scheduled task in Windows that pings the printer once every hour to ensure it stays connected to the network. That script is keeping the printers IP address responding on the network and is keeping the web interface available even after 2 days of down time. 

 

The issue we are facing currently is similar. I sent a test page to the printer while logged into the Web interface to watch the printer status. Windows sent the job to the printer, the printer's status changed from Sleep to Printing and then went to Ready after 30-45 seconds. The problem is that the test page I told it to print did not actually print until a day leter when the home button was hit on the touch interface.

 

This is the second printer of the same model we have had here as the first was replaced through Warranty for the original not waking from sleep after long periods of time, since we had to enable a ping script that obviously did not resolve that issue and this new one has popped up. 

 

We also have another printer of the same model in another location that is not having any of these issues or requiring any of these workarounds. 

 

If anyone has a suggestion for the delayed printing issue I would apriciate the advice. 

 

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MF4770n scanner function quit working. Error message "connect computer" is displayed

December 16, 2020, 7:53 pm
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My symptoms appear identical to those described by WUSONG on 7/20/2019.  I followed the corrective action, executing a scanner patch.  But no success.

 

I have the Canon MF4770n scanner/printer/fax/copier attached, via a network, to a PC running Windows 10.  Previously, I had the MF4770n attached, via a network, to a PC running Windows 7.

 

For 5+ years, the scan function worked fine on the Windows 7 PC.  Near the end of the Windows 7 Computer's service, the symptoms started.  The problem persists when attached to the current Windows 10 PC.

 

Printing works fine on the network (on both the previous Windows 7 PC and the current Windows 10 PC).  But when I attempt to execute a scan, the MF4770n display keeps showing "connect computer".

 

This problem started itermittently, on the Windows 7 PC.  Restarting the computer seemed to correct it.  Then, even that process failed, making the problem permanent.

 

The MF4770n (serial number QZJ892XX).  I anonymized the last two numbers of the serial number.

 

In addition, the printer no longer goes into Energy Saver mode on its own.  And won't go into that  mode when I press the button.

 

I have reloaded the driver for the printer.

I tried attaching the printer to the computer via a USB cable (disconnecting the network cable, updating the driver to let it know I was (now) using a USB cable.

 

Nothing works.

 

I downloaded and installed the patch provided in WUSONG's troubleshooting thread.  Still, the problems persist.

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Re: Mac OS 11.1 Big Sur

December 16, 2020, 2:26 pm
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I am having a similar problem with a Canon MFP:

 

imageRUNNER ADVANCE C3525i

 

Using the latest Big Sur Driver for this MFP (for 11.01) on my recently upgraded system (11.1) does not work and results in this error message:

 

2020-12-16_16-12-00.png

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Can't download firmware on Mac or PC for imageClass LBP6230dw printer

December 17, 2020, 12:25 am
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Just as the title says I can't download firmware on Mac or PC for imageClass LBP6230dw printer.  Whenever I get to the page where it asks for a serial number I enter it and it says that is incorrect or not for the correct device.  I've tried a number of other numbers on boxes and warranty, etc but none work.

 

I'm sure the one I am entering is correct.  It is on the box, back and bottom of the printer.

 

Does anyone know how I can download the firmware?

 

Thanks.

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Canon Imageclass MF 445dw printer

December 17, 2020, 6:29 am
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Question 1.

 

How do I scan both legal and letter size document together into one PDF.

 

 

Question 2

 

How do I scan from the ADF all of my document.  When i am scanning it doesnt give me the option of additing addtional document to the current job.

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Density Fine Adjust: what is meant by "High, Medium, Low"?

December 17, 2020, 2:21 pm
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There are two was to adjust toner density in the printer settings: "Density" and "Density (Fine Adjust)". 

 

The "Density (Fine Adjust)" options offer the ability, for each of the CMYK colors, to adjust a High/Medium/Low setting. 

 

What exactly do these High/Medium/Low settings refer to? 

 

In othe words, I do not understand what the Magenta > High setting will affect compared to the Magenta > Medium setting, and of course the Magenta > Low setting. 

 

What is the difference between making the Magenta > High -8 and the Magenta > Low +8? 

 

How do these settings differ from the simpler "Density" settings which have a +/- 8 levels for each CMYK color. These settings make sense to me. 

 

But I have no clue what the High/Medium/Low sub-settings refer to. The manual has no infomation. 

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Printing Pink over all images from websites

December 18, 2020, 5:11 am
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I just got a new Color Imageclass MF644Cdw laser printer/copier/fax. When we have printed pages off the internet, such as a product listed on Amazon, the photo portion of the page is covered in a pink square. Or the whole page comes out with pink over everthing. Why is this happening with a brand new machine? It is not happening in other apps, such as when I print a Word or Excel document with color highlights.

 

The computer we use with this printer are all Mac based, if that makes any difference. The problem occurs when the iMac is printing from the web.

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mf642 Error in printing over Wifi

December 18, 2020, 12:29 pm
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I just bought the ImageCLASS mf642, took it out of the box, connecited it to wifi.  Downloaded software and drivers.  all I get is ERROR for both computers connected.  Anybody know how to outsmart this?  I have been on hold with support for over an hour.

 

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Scanner not working

December 18, 2020, 2:17 pm
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I have a 7000 series Canon copier/scanner/fax wired through a LAN connection to a 2020 PC operating Windows 10. I am able to print from my computer, but when I attempt to scan, the menu briefly shows a LAN option, but immediately defaults to a USB connection. I cannot get it to scan to my computer. I have removed and reinstalled the Canon twice, and have reinstalled drivers.

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ImageRunner C2550 distinctive ring or disable incoming fax

December 18, 2020, 7:44 pm
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iPF5000 error E161-403F

December 19, 2020, 4:09 am
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Our iPF5000 is showing this error on powerup. The head carriage locks with the heads at the far right, and there are no menu functions.

 

BY pressing Feed Select and Info while powering on I got it to do an initial motion check and pulled the power so the head carriage was accessible.

 

The manual says this error is "Abnormally high printhead L temperature".

 

I've swapped both heads, but it makes no difference.

 

Waiting for Canon support to respond, but has anyone seen this and solved it?

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UFRII LT Printer Driver Won't Install on OSX Big Sur 11.1

December 18, 2020, 10:33 am
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Anyone else having this problem? Driver is listed as OSX 11.0 compatible but 11.1 says no. This is for an LBP6230dw laser I've been using for years on 10.x.

 

Screen Shot 2020-12-18 at 1.27.38 PM.png

 

Screen Shot 2020-12-16 at 2.18.31 PM.png

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remote UI

December 18, 2020, 3:24 pm
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I recently bought a MF445 DW printer and it is giving me a headace. I have been trying to set up my remote UI but keep getting the same error message. I have watched Ututbe videos but still keep running into the same problem. I type in the IP address and it takes me to screen that says Rmote UI can not be used. What am I doing wrong???

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Black spots on photos needed for Christmas

December 20, 2020, 11:35 am
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I am trying to print a photo for Christmas but am getting black dots down the left side of the page (67mm from left side) appearing every 23 mm.

 

I have tried to clean the Tracking belt and the Fixing assembly. I have tried rocking the toner cartridges. Nothing works.

 

I have a Canon colour laser ImageClass MF632Cdw

 

Any other suggestions!?!?! Please?!?!

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Canon ScanGear MF cannot be installed on macOS

December 21, 2020, 11:46 am
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I just boutght the new m1 chip Macbook and tried to install my Canon ImageCLASS D530 printer drivers. The MF Utilitiy can be installed, but the Scanner driver cannot. When I tried to install the scanner driver, it showed a warning that ScanGear MF cannot be installed on this computer. 

 

I update my macOS to 11.1 Big Sur, and the driver ver is v2155 downloaded from Canon website. How to resolving the problem? Please help!Screen Shot 2020-12-21 at 1.43.40 PM.png

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Driver installation problem on MacOS Catalina

December 22, 2020, 6:12 am
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I have my IPF6400S working perfectly on a Mac Mini running Sierra 10.13.6.

Now I tried to install the diver on a 2018 Macbook Pro (2,9Ghz I9). I connected the printer with a USB to USB-C adapter. 
I installed the correct driver, and then ran Image PROGRAPH Printer Setup.app

It does not find the printer.

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PIXMA MP495 Printer Not Printing/Connecting to new Macbook Air M1 with OS Big Sur

December 22, 2020, 11:02 am
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  • I am having issues connecting/printing with my new Macbook Air to my Canon MP495 printer. It worked fine with my 2017 macbook pro. I imagine it has something to do with the new M1 chip or Big Sur - wondering if there may be a driver update/fix on the way soon?
  • Currently I get a "missing usb class driver" message when sending something to print
  • I have tried resetting the print settings and am now unable to add the printer back
  • I did check Canon's site for a new driver but there doesn't appear to be one, as of now at least.
  • Seems like others may be having issues with other printer models as well, not just the MP495.
  • I thought a workaround might be to connect via Wifi to the printer, however, I have not been successful in my attempts to set this up, as the Canon IJ Network Tool does not seem to locate the printer and I cannot use a CD for setup.
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Printer Idle?

December 23, 2020, 4:06 am
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Does an idle (Sleep Mode) printer perform any background processing?

Such as periodic firmware upgrade, or Toner status, check?

 

(Trying to diagnose LBP622Cdw E733-005 Error which typically tends to occur during Sleep and after short mechanical printer noise - Sounds like quick print mechanism reset or toner check)

 

Thanks,

Bob 

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imageCLASS MF743Cdw paper Jam error

December 23, 2020, 2:33 pm
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Hi,

 

I have an ImageCLASS MF743CDW that recently tells me I have a paper jam.  I've gone through all the steps and check it multiple times and I still get the error message.  I bought the printer in 2019 so it's not that old. 

 

Any help would be appreciated.

 

 

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Replace printhead

December 21, 2020, 11:21 am
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I get i ipf765 the printer was just fine with new printhead printing some image
The electric power went off and after it came back
I turn on the printer but when i send a print job
It said you new to run a printhead clean or replace it
I have run the clean 3 times and nothing and the printhead was just new 😟
Is there any solution for that from the service mode or something
I can't even print a nozzle check
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